Case Study
SunoThriveni
AI-Based Voice Feedback System
VitalMed designed and built SunoThriveni from the ground up for Thriveni EarthMovers — enabling their large, multilingual workforce to share feedback naturally through voice, in any language. From mobile apps to an AI-driven admin platform, we delivered the complete product.
The Client
Thriveni EarthMovers
Thriveni EarthMovers is one of India's leading mining and earthmoving companies, operating across multiple states with a large, diverse workforce deployed at remote operational sites.
The Challenge
Bridging the Communication Gap
With thousands of employees speaking different languages across remote sites, Thriveni's management lacked a reliable way to capture authentic, ground-level feedback. Traditional text-based surveys were ineffective for a workforce that was more comfortable speaking than typing. They needed a solution that felt as natural as a conversation.
The Solution
What We Built
VitalMed delivered a complete end-to-end product — from native mobile apps to an AI-powered admin platform.
Android App
Native Android application for voice-based feedback collection, available on Google Play Store.
iOS App
Native iOS application with the same rich experience, available on the Apple App Store.
Admin Dashboard
A comprehensive web-based management console for administrators to oversee feedback, manage users, and configure workflows.
AI-Powered Reports
Intelligent analysis of voice feedback using AI to surface patterns, sentiment, and actionable insights automatically.
Instant Notifications
Real-time alerts and notifications to keep management informed of critical feedback as it arrives.
Multi-language AI
AI processing across 10+ languages including English, Hindi, Tamil, Telugu, Bengali, Marathi, and more.
Our Process
How We Built It
Discovery & Planning
Understood Thriveni EarthMovers' operational challenges — a large, multilingual workforce spread across remote mining sites with no structured way to capture ground-level feedback.
Architecture & Design
Designed a voice-first mobile experience with an admin management layer and AI pipeline for automated transcription, translation, and sentiment analysis.
Mobile App Development
Built native Android and iOS applications optimized for low-bandwidth environments, with offline recording capability and seamless sync.
Admin & AI Platform
Developed the admin dashboard for feedback management and integrated AI-based reporting with instant notification alerts for critical insights.
Testing & Launch
Rigorous field testing across Thriveni's operational sites, followed by a successful launch on both Google Play and Apple App Store.
Built for a Multilingual Workforce
We engineered the AI pipeline to process voice feedback across 10+ languages — critical for Thriveni's geographically diverse teams.
The Impact
Results Delivered
Voice-First
Eliminated literacy barriers with natural voice input
10+ Languages
AI processing across India's linguistic diversity
Instant Insights
Real-time notifications for critical feedback
Ground-Level Visibility
Management now has unfiltered access to workforce sentiment